Newcastle International Airport (NCL)
Facilities and Services
(Newcastle upon Tyne, Northumberland, England, UK)
Newcastle International Airport (NCL) has just one terminal building that handles millions of passengers travelling to and from dozens of domestic, European and US destinations. There are numerous airlines, including some major carriers, that all fly into Newcastle upon Tyne, within the county of Northumberland..
The terminal is well designed, with good parking options, easy access to the check-in desks, Arrivals and Departures, and excellent passenger facilities. Money changers and ATMs are well placed and you will also find good shopping and eating options.
International Airport Information Desks
Tel: +44 870 122 1488
All personnel at Newcastle International Airport (NCL) are well trained to serve the needs of passengers, with helpful information, security and porter staff. The airport information desk is situated on the ground floor, as is a 24-hour tourist information service. Some useful numbers include:
International Airport Main Switchboard - +44 870 122 1488
Information Desk - +44 870 122 1488
Flightline - +44 870 122 1484
Disabled Assistance - +44 870 122 1488
Left Luggage - +44 870 122 1488/3382
Lost and Found - +44 870 122 1488/3367
Car Park Pre-booking - +44 870 737 0778
Executive Lounges - +44 870 844 4217
Minicom - +44 191 214 3333
Shops, Duty-Free and Retail Outlets
Situated on both sides of security, you will find many well-known UK high street stores at Newcastle International Airport. WH Smith has no less than three outlets spread throughout the terminal and there is also a Boots situated on the first floor. For travellers leaving the European Union, there are extensive tax-free items available in the Departures Lounge, where discounted alcohol, tobacco, electrical goods and jewellery are all available.
Bars, Cafés and Restaurants
Newcastle International Airport has exceptional food and beverage options, with the Landside Food Village offering hot and cold food and drink and several other well-known eateries. Costa Coffee, The Deli, Hot and Spicy, Café Pronto, Airside Food Village and several pubs are also available including the popular Cushie Butterfields.
Currency Exchange, Communications and Banking Facilities
The airport operates two bureau de change offices on the ground floor as well as Callers Pegasus money changer near Arrivals, while cash machines are dotted around the terminal on both floors. You will also find postal services at Newcastle International Airport (NCL) and business facilities can be found at the business centre and the airport's two business lounges, Cheviot Executive Lounge and the British Airways Lounge, both located in Departures.
Disabled Facilities
Disabled passengers at Newcastle International Airport can make use of the airport's excellent facilities, put in place to ease mobility. There are dedicated parking spaces for badge holders, specially adapted toilets, TDD telephones, an induction loop system, wide aisles and ramps where necessary and porter assistance, which is available by calling: +44 870 122 1488.
